Coffee machine leaking

Water appears below the machine, fills the tray unusually fast or collects inside.

Safety rule: stop when there is smoke, sparking, a burning smell, electric-shock signs, an active leak, cracked hob glass or suspected gas. Disconnect only when it is safe to do so.
Caution level: high

Possible fault areas

  1. Overflowing drip tray
  2. Water tank not seated correctly
  3. Worn brew-unit seal
  4. Internal leak

The order does not confirm a failed part. Different causes can create the same symptom.

Safe checks

  1. Switch off and empty the drip tray
  2. Dry and reseat the water tank
  3. Inspect accessible seals as described in the manual
DIY diagnostic boundary: If water leaks near the power lead, disconnect and do not restart.

Step-by-step diagnosis

1. Record the conditions

Check whether the symptom happens every time, only in a certain programme or after some running time.

2. Record information

Save the error code, full model and all messages before resetting.

3. Perform user checks

Use only the steps above and tasks allowed by the manual. Do not remove the cabinet.

4. Decide the next step

If the symptom returns, stop the appliance and prepare a technician report.

Run diagnosis

Check safety stops and save the result.

Technician report

Organise model, code and conditions.

All coffee machine symptoms

Open the appliance page.

Frequently asked questions

Can I continue using the appliance?

Only when there are no hazard signs, the manual allows it and the symptom is not worsening. Stop whenever uncertain.

Does this symptom identify one specific part?

No. Without measurements and inspection, several causes can create the same symptom. UsterkaTo shows areas to investigate.

What should I tell the technician?

Full model, code, stage of occurrence, repeatability, safe steps and any smoke, smell, leak or breaker information.