Coffee machine not dispensing coffee

The grinder may run, but little or no coffee comes out.

Safety rule: stop when there is smoke, sparking, a burning smell, electric-shock signs, an active leak, cracked hob glass or suspected gas. Disconnect only when it is safe to do so.
Caution level: medium

Possible fault areas

  1. Empty or incorrectly seated water tank
  2. Blocked coffee path
  3. Grind set too fine
  4. Airlock or pump issue

The order does not confirm a failed part. Different causes can create the same symptom.

Safe checks

  1. Fill and reseat the water tank
  2. Run the rinse programme as instructed
  3. Adjust to a coarser grind only as directed
DIY diagnostic boundary: Do not open a hot pressurised system. Disconnect if water leaks into the cabinet.

Step-by-step diagnosis

1. Record the conditions

Check whether the symptom happens every time, only in a certain programme or after some running time.

2. Record information

Save the error code, full model and all messages before resetting.

3. Perform user checks

Use only the steps above and tasks allowed by the manual. Do not remove the cabinet.

4. Decide the next step

If the symptom returns, stop the appliance and prepare a technician report.

Run diagnosis

Check safety stops and save the result.

Technician report

Organise model, code and conditions.

All coffee machine symptoms

Open the appliance page.

Frequently asked questions

Can I continue using the appliance?

Only when there are no hazard signs, the manual allows it and the symptom is not worsening. Stop whenever uncertain.

Does this symptom identify one specific part?

No. Without measurements and inspection, several causes can create the same symptom. UsterkaTo shows areas to investigate.

What should I tell the technician?

Full model, code, stage of occurrence, repeatability, safe steps and any smoke, smell, leak or breaker information.