Coffee machine not frothing milk

Milk stays liquid, foam is weak or the system draws air.

Safety rule: stop when there is smoke, sparking, a burning smell, electric-shock signs, an active leak, cracked hob glass or suspected gas. Disconnect only when it is safe to do so.
Caution level: medium

Possible fault areas

  1. Dirty milk system
  2. Nozzle assembled incorrectly
  3. Milk too warm
  4. Leaking milk hose

The order does not confirm a failed part. Different causes can create the same symptom.

Safe checks

  1. Disassemble and clean parts as instructed
  2. Check seals and hose seating
  3. Use fresh chilled milk
DIY diagnostic boundary: Do not use sharp tools to clear a nozzle while it is attached.

Step-by-step diagnosis

1. Record the conditions

Check whether the symptom happens every time, only in a certain programme or after some running time.

2. Record information

Save the error code, full model and all messages before resetting.

3. Perform user checks

Use only the steps above and tasks allowed by the manual. Do not remove the cabinet.

4. Decide the next step

If the symptom returns, stop the appliance and prepare a technician report.

Run diagnosis

Check safety stops and save the result.

Technician report

Organise model, code and conditions.

All coffee machine symptoms

Open the appliance page.

Frequently asked questions

Can I continue using the appliance?

Only when there are no hazard signs, the manual allows it and the symptom is not worsening. Stop whenever uncertain.

Does this symptom identify one specific part?

No. Without measurements and inspection, several causes can create the same symptom. UsterkaTo shows areas to investigate.

What should I tell the technician?

Full model, code, stage of occurrence, repeatability, safe steps and any smoke, smell, leak or breaker information.